We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.and anything else you would like to purchase from the studio.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Unlimited Pass Terms
- Your pass is valid for the set period stated (e.g., 7 days, 30 days, or monthly billing), starting from your first booked class or billing date.
- “Unlimited” means you can attend as many available classes as you can book during your pass period.
- All classes are booked on a first-come, first-served basis; we recommend booking early to secure your spot.
- Cancellations by other clients may free spaces at short notice — check back regularly if a class is full.
- No refunds, credits, or extensions are provided for unused days or missed classes.
Health & Safety Disclaimer
- By booking and attending classes at Mandala Studios, you confirm that you are fit and well enough to participate in physical exercise.
- If you have any injury, illness, or medical condition (including but not limited to heart conditions, high/low blood pressure, pregnancy, or recent surgery), you must consult your doctor or healthcare professional before taking part.
- Our instructors are not qualified physiotherapists or medical professionals and cannot provide medical advice.
- Participation is at your own risk. Mandala Studios is not liable for any injury, illness, or condition arising from your participation in classes, including sessions held in heated rooms.
- Please inform the instructor of any relevant health concerns before class begins.
Refund Policy
- Once you have attended a class, no refunds will be issued for that booking or for any portion of a pass/membership.
- Refunds are only considered if Mandala Studios cancels a class and cannot offer a suitable alternative.